Building a Brand System for PetSmart Services


Brand Identity • Design Systems • Omnichannel • Cross-Functional Collaboration

Developed a cohesive brand system for PetSmart Services, unifying multiple offerings across digital and in-store experiences. The outcome was a refreshed visual language—brighter colors, elevated photography and playful messaging, designed to feel more approachable and memorable.

Creative Direction: Margaret Chang


[ ©2026 Clara E. Choi ] For I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you, plans to give you hope and a future. Jeremiah 29:11